FAQs


Alert the nearest policeman on the street
Nothing like reporting crime to the policeman on the street directly!. This will ensure the quick reaction, sense of security in you and swift investigation.

If you do not see any policeman, then… 
Dial 112 (from any Phone) 
In an emergency or if you are facing immediate threat, dial 112 and ask for the police help. Information you give will be passed on to your nearest Emergency Response Vehicle (ERV) without any delay, which will reach to you within a few minutes. 

Going to your local police station
At the entry gate of almost all the police stations you will find 'Mitra Kaksha' where the Policemen in Civils will help you for lodging your complaint or for any other Police service. You will be asked to provide details of the crime and make a statement about the facts of the case for lodging the compalint online. Some of your personal details will also be required. Depending on the contents of your complaint and report of enquiry officer, Police will register a case under relevant sections. The status of your complaint will be sent on your mobile through SMS with the download link of F.I.R. (if registered). The status of investigation of registered F.I.R. will also be sent to you therough SMSes from time to time. If you find the response at the police station inadequate, you can always contact higher Police authorities.

You may also avail other online citizen services such as Character Verification, Police Clearnace Certificate, Tenant Verification etc. by paying nominal fee of Rs. 50/- at Mitra Kaksha or at the convenience of your home. You will have not to pay any extra charges for availing these online services this way



However, if you avail these services through CSC or Atal Seva Kendras, you will have to pay some extra charges

Reporting a crime anonymously 
It is not compulsory that you should give your identity when you report crime to police. 
You can always convey the details you know about crime by dialing to local police station or writing letters to police officers or sending emails. You may also use "Inform Police" facility available on https://haryanapolice.gov.in for reporting a crime anonymously  

Please Remember

  1. By giving information about crime you will not be called to Police station as Witness
  2. You will not be made as a witness against your consent
  3. Even if you are a victim, your details will not be made public by police against your will

FIR stands for First Information Report. Whenever anybody reports about any crime which discloses cognizable offence then information is entered into the Core Application Software (CAS) of Crime & Criminal Tracking Network and Systems (CCTNS). It is the right of complainant to get an FIR registered if his complaint discloses any cognizable offence. It is the right of the complainant to get one copy of FIR free of cost, immediately from concerned police station. FIR can be registered either on written statement or verbal statement of complainant which is later reduced in writing by Police Officer and is signed by the complainant.

If your complaint does not disclose any offence or your complaint discloses only non-cognizable offence, then FIR cannot be registered. In such cases where only non-cognizable offence is made out, Police officer will enter the substance of information in the general diary of Police Station and give copy of same to complainant. Another copy of complaint is sent to the concerned judicial magistrate for further action. Police does not have powers to investigate a non-cognizable offence without the orders of the magistrate.

Login Harsamay i.e. https://haryanapolice.gov.in and register "Lost Property Information". You can take print of the "Acknowledgemnt of Lost Property Information" immediately. You should also use the online service " Mobile Blocking/Unbocking Request" for blocking the lost Mobile for getting it traced whenever someone try to use it. Both these services are free of cost. The online service "Lost Property Registration" may also be used for any lost property such as I-Card, RC of vehicle or any other valuable document etc. In case of any help required, CCTNS helpline 0172-2587900 may be dialled.

You can dial 112 number.

You can dial 112 number or lodge online compalaint on Citizen portal https://haryanapolice.gov.in.

You can dial 112 number or lodge online compalaint on Citizen portal https://haryanapolice.gov.in. If you want to complaint anonymously , you may use "Inform Police" tab. You can also contact to your area SHO.

You can dial 112 or 1930 or may lodge online compalaint on https://cybercrime.gov.in.

Cognizable offence :- An offence for which a police officer has the powers to arrest without a warrant is defined as a cognizable offence. Offences like murder, rape, kidnapping, theft, robbery, fraud etc. are classified as cognizable. To get detailed list of cognizable offence kindly refer to first schedule of Criminal Procedure Code. Non cognizable offence :- An offence for which a police officer does not have the power to arrest the accused without warrant. To get detailed list of non-cognizable offences please refer to first schedule of Criminal Procedure Code.

Bailable Offences are those offences where the accused has the right to get himself released on bail after his arrest if he can give sureties or personal bond to the satisfaction of the police officer. For the list of bailable offences please refer to first schedule of Criminal Procedure Code.

Non-bailable offences are such offences where the police does not have the power to release the arrested person on bail (except under certain special circumstances). The arrested person is to be produced before the judicial magistrate within 24 hours of the arrest. For the list of non-bailable offences please refer to first schedule of Criminal Procedure Code.

Yes, a police officer can arrest a person without warrant if he has been involved in any cognizable offence.

In such a situation, inform the nearest police station or dial 112. If there is no injury to anyone then wait for the police to come to the scene of the accident but if somebody is injured in the accident, it is your duty to take him to the nearest medical facility center, doctor on the duty is bound to give first aid to the injured without waiting for the police formalities. It is not necessary to take the injured to government hospital or to wait for the police to come.

Police reacts promptly on the information which it receives. Apparently, it appears that the police reach late on the site of accident or crime but actually, police starts its action when it gets the information.It has been noticed that the people are late in informing the crime to Police. So the promptness of the reaction depends on the promptness of the communication. Sometimes, the shortage of the resources with Police also plays a major role.

It is entirely a pre-conceived notion. The public is prejudiced in its view towards the police but the reality is that the expectations are very high and the Police force and facilities available with Police are very less.

If you wish to join the police department, you can enter at four stages. If you are Senior Secondary (10+2) pass, you can apply for the post of constable. If you are a graduate, you can apply for the post of Sub-Inspector. The advertisements are normally given in the local dailies. If you are a graduate, you can also appear for State Staff Selection Commission exam for Inspector or Dy. S.P. Graduates can also appear for UPSC exam to enter into IPS.